30 Day Money-Back Guarantee

30 Day Money-Back Guarantee*

shoo!TAG® values your business and we want to make sure that all of our customers have the best experience possible. If you are not satisfied with your  shoo!TAG® product, you may return one product package per household within thirty (30) days of purchase for any reason and receive a refund of your purchase price. Simply return the product along with the packaging or the barcode to us along with:

• The original sales receipt showing date of purchase (a copy of your email confirmation is fine)
• Reason for return
• Your name, email and mailing address
• Your desired request – exchange or refund

Please send it to our address:

shoo!TAG Returns
3500 S Lamar Blvd
STE D-109 #158
Austin, TX 78704

 Once we have all of the above information and your product, our team will process your return immediately. Refunds will be credited to the method of payment used at the time of purchase.  

This offer is limited to residents of the United States and Canada. Residents from other countries should return their product directly to the retailer where they purchased  shoo!TAG® for an exchange or refund.

Limited Warranty*

Energetic Solutions, LLC provides a thirty (30) day warranty on all  shoo!TAG® products against defects in product or workmanship when used under normal use and conditions pursuant to the instructions provided in the package and purchased directly from Energetic Solutions, LLC or one of its authorized distributors or suppliers. To claim this warranty, simply return the product and packaging or barcode to us along with the following information:

• The original sales receipt showing date of purchase (a copy of your email confirmation is fine)
• A description of the defect
• Your name, email (so we can keep you informed of the status of your request) and mailing address

Please send it to our address:

shoo!TAG Returns
11101 Hwy 290 West
Austin, TX 78737

Once we have all of the above information and your defective product, our team will process your exchange immediately. At  shoo!TAG® we value your business and want to make sure all of our customers have the best experience possible.

This offer is limited to residents of the United States and Canada. Residents from other countries should return their product directly to the retailer where they purchased  shoo!TAG® for an exchange or refund.

 
*LEGAL DISCLAIMER OF LIMITED WARRANTY (from our lawyers)
NON-COVERAGE
THIS WARRANTY DOES NOT COVER COSMETIC DAMAGE OR DAMAGE RESULTING FROM ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, COMMERCIAL APPLICATION (OR RENTAL), OR MODIFICATION. THIS WARRANTY ALSO DOES NOT COVER DAMAGE DUE TO IMPROPER OPERATION OR MAINTENANCE OR ATTEMPTED REPAIR BY ANYONE OTHER THAN ENERGETIC SOLUTIONS, LTD.  THE ABOVE 30 DAY MONEY BACK GUARANTEE AND 30 DAY LIMITED WARRANTY ARE VALID ONLY IN THE UNITED STATES. ANY OTHER POTENTIAL APPLICABLE WARRANTY, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANT OF MERCHANTABILITY AND WARRANTY AS TO THE FITNESS FOR A PARTICULAR PURPOSE OR USE, ARE HEREBY DENIED AND SHALL NOT APPLY TO THIS PRODUCT.

OTHER INFORMATION
THIS 30 DAY MONEY BACK GUARANTEE OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. THE EXTENT OF OUR LIABILITY UNDER THIS LIMITED WARRANTY IS THE REPLACEMENT PROVIDED ABOVE AND IN NO EVENT WILL OUR LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE PURCHASER. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS PRODUCT.